Serving Prince William • Fairfax • Fauquier • City of Alexandria Call 571-261-8389 Email our team

You Have a Voice in Your Care

Consumer Direction may seem complicated at first. We break the process into manageable steps.

  1. Determine Eligibility

    The individual must be eligible for the applicable Virginia Medicaid program and authorized for a Consumer-Directed service.

  2. Choose Consumer Direction

    Where available, the eligible member may choose the Consumer-Directed model rather than, or in addition to, agency-directed services. Virginia Medicaid states that eligible waiver members may choose Consumer-Directed or agency-directed services for applicable services.

  3. Choose Your Services Facilitator

    The individual selects a Services Facilitation provider. Choose Caring Home Health Services LLC.

  4. Identify the Employer of Record

    The member or another qualified person may serve as the Employer of Record, depending on the individual’s circumstances and Medicaid requirements.

  5. Learn the Responsibilities

    We educate the EOR regarding applicable responsibilities.

  6. Select an Attendant

    The EOR recruits, interviews, selects, trains, supervises, and manages the attendant according to applicable Medicaid requirements.

  7. Complete Required Enrollment

    The attendant and EOR complete the required enrollment and employment processes through the appropriate Fiscal/Employer Agent and Medicaid systems.

  8. Begin Authorized Services

    After all applicable requirements and approvals have been completed, authorized services can begin.

  9. Receive Ongoing Facilitation

    Caring Home Health Services LLC remains involved through required monitoring, reassessment, education, and service facilitation.

Ready to Take the Next Step?

Our team can help you understand where you are in the process and what comes next.